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Customer Service is important to the success of Kenya’s hospitality industry

Pic by FrameStockFootages

A grim picture has recently been presented in a survey by the Kenya National Bureau of Statistics (KNBS); that of a whopping 7 million Kenyans currently unemployed with only 1.4 million desperately looking for work. The dire times have resulted in more

, Kenya

Jumia Travel engages Kelvin Mwasi, the Commercial Manager of Skyward Express which is one of the local airlines operating in the country; to shed some light on the state and potential of the aviation sector in Kenya. more

Travel

Jumia Travel, Africa’s leading online hotel booking website takes a critical look at some solutions to challenges facing the hospitality industry in Ghana. more

Travel

The success of any hotel business is highly dependent on customers’ reviews, which if positive will surge your customer retention and the opposite is also true. more

Travel

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