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Josephine Wawira

Customer Service is important to the success of Kenya’s hospitality industry

Pic by FrameStockFootages

A grim picture has recently been presented in a survey by the Kenya National Bureau of Statistics (KNBS); that of a whopping 7 million Kenyans currently unemployed with only 1.4 million desperately looking for work. The dire times have resulted in more

, Kenya

Jumia Travel engages Kelvin Mwasi, the Commercial Manager of Skyward Express which is one of the local airlines operating in the country; to shed some light on the state and potential of the aviation sector in Kenya. more

Travel

Culinary Tourism

Pix: Josephine Wawira

“Bon Appetite Ma’am,” says the hostess with a cheerful grin. “I smile back with a ‘thank you’, then...Snap! Post! Pray! (ironically, we’ve made it the last priority) and champ into the scrumptious meal like there is never seeing it again. And true to more

Travel

The success of any hotel business is highly dependent on customers’ reviews, which if positive will surge your customer retention and the opposite is also true. more

Travel

Customer Service is important to the success of Kenya’s hospitality industry

Pic by FrameStockFootages

A grim picture has recently been presented in a survey by the Kenya National Bureau of Statistics (KNBS); that of a whopping 7 million Kenyans currently unemployed with only 1.4 million desperately looking for work. The dire times have resulted in more

, Kenya

Jumia Travel engages Kelvin Mwasi, the Commercial Manager of Skyward Express which is one of the local airlines operating in the country; to shed some light on the state and potential of the aviation sector in Kenya. more

Travel

Culinary Tourism

Pix: Josephine Wawira

“Bon Appetite Ma’am,” says the hostess with a cheerful grin. “I smile back with a ‘thank you’, then...Snap! Post! Pray! (ironically, we’ve made it the last priority) and champ into the scrumptious meal like there is never seeing it again. And true to more

Travel

The success of any hotel business is highly dependent on customers’ reviews, which if positive will surge your customer retention and the opposite is also true. more

Travel